About Hardwood Floor Company Cleveland OH
The Hardwood Floor Company Cleveland
Homeowners Come Back To
Hazelwood Floors is a family-owned hardwood floor contractor serving Cleveland, OH and the surrounding communities. We built this business from the ground up, and the story behind it is one we are happy to share.
For us, hardwood floors have never been just a trade. They are a passion that started long before Hazelwood Floors ever existed, and Cleveland homeowners have trusted us for years because of it.
What makes us different goes beyond the work itself. Hazelwood Floors was founded on family, hard work, and a deep respect for the craft. We put the same care into every project we take on as we do into the life we are building together, and that dedication shows in the work our team delivers every single day.
How Hazelwood Floors Came to Be
Craig’s connection to hardwood floors started when he was just 17 years old. He picked up a sander, took to the work immediately, and knew right away that this was what he was meant to do. For the next 12 years, he sharpened his skills across everything from hardwood floor installation to finishing and built the confidence to eventually go out on his own. That decision became Hazelwood Floors, and it has been growing ever since.
Christine came into the business with a completely different background. She had dreams of international law, spent time interning for British Parliament in London, and traveled across Europe and South America before settling in Cleveland.
When she and Craig found each other and began building a life together, she channeled that same drive and curiosity into something closer to home. She brought her organizational instincts and her passion for people into the business, and Hazelwood Floors became stronger for it.
Together, we created something that reflects who we are as a family. One of the biggest reasons we started this business was to shape a life around the people we love most, and that intention has never changed. Every customer who works with us gets to feel that firsthand.
The Principles We Build Every Project On
At Hazelwood Floors, these are not values we came up with for a website. They are the same principles we have lived by since before this company existed, and they show up in the way we work, the way we communicate, and the care we bring to every home we walk into.
Family Comes First
We are proud parents to three daughters, and the values we are trying to pass on to them, honesty, hard work, and genuine care for others, are the same ones we bring into every job we do. Hazelwood Floors grew out of a desire to build something meaningful, and for us, that starts at home. When we show up to a customer's house, we show up the same way we would want someone showing up to ours.
Quality in Everything We Do
Hardwood floors are a real investment in a home, and we take that responsibility seriously every single time we walk through a customer’s door. That means using the right products, holding our finishes to a high standard, and never cutting corners on materials whether we are handling a full refinish or a hardwood floor repair. The floor we leave behind is a reflection of who we are, and we are not willing to put our name on anything we would not be proud of.
Craftsmanship Still Matters
The process matters just as much as the materials. We take our time on every project, pay close attention to details others might rush past, and never sign off on a floor until we are genuinely satisfied with it. That is what it means to work with Hazelwood Floors, and it is a standard we have held since day one.
Honesty and Transparency
We treat every customer the way we would want our own family treated, with respect, fairness, and open communication. Inviting someone into your home is a personal decision, and we are grateful every time someone places that confidence in us. At every step of the process, we believe you deserve straight answers, realistic expectations, and work you can stand behind long after we have packed up and left.
Hard Work and Meaningful Living
We believe in working hard, playing hard, and loving hard. Success means very little without meaningful relationships and pride in the life you are building. That philosophy drives the way we show up for our customers, our team, and each other every single day.
Relationships Are Everything
Hazelwood Floors grew through word of mouth, repeat customers, friendships, and the support of the people around us. We have never forgotten that. Whether you are a first-time customer or someone who has trusted us for years, we are grateful for every relationship this business has given us the chance to build.
Recognized Leaders in the Hardwood Flooring Industry
Our work has earned recognition that goes well beyond Cleveland. In 2018, both Craig and Christine were named to the 40 Under 40 by Hardwood Floors Magazine, a distinction reserved for flooring professionals who have demonstrated exceptional skill and leadership early in their careers. Being named together as a husband-and-wife team made that honor especially meaningful to us.
In 2020, Christine was featured in Wood Floor Business Magazine as part of a spotlight on women building careers in the wood flooring industry. The feature recognized her hands-on experience and the perspective she brings as both a business owner and an active voice in the trade.
Christine has also contributed directly to the industry conversation as a published author in Wood Floor Business Magazine, with articles from 2022 that draw on years of firsthand experience running a flooring business.
We are also proud to be reviewed and listed on both Angi and HomeAdvisor, where Cleveland homeowners can read firsthand accounts of what it is like to work with our team.
What You Can Expect When You Work With Us
Choosing the right hardwood floor contractors in Cleveland is a big decision, and we understand that. Everything we have shared about who we are as a family and a business comes through in the experience of working with us. Here is what that looks like in practice.
- Free in-home estimates - We come to you, take a look at your floors, and give you an honest assessment before any commitment is made.
- A showroom you can visit - Our Westlake location gives you the chance to see options in person and make confident decisions about your floors.
- A craftsman approach to every project - We treat your home with the same care and respect we would want for our own, and we do not consider a job finished until the work meets our standards.
- Honest communication throughout - You will always know where your project stands, what to expect, and who to call if you have questions.
- A team that takes pride in the work - Our hardwood floor contractors in Cleveland bring years of experience and a genuine love for the trade to every job they take on.
When you invite Hazelwood Floors into your home, you are working with people who care about the outcome as much as you do.
Hardwood Flooring Services Across Cleveland, Ohio
We are proud to serve homeowners across the greater Cleveland area, and we treat every community we work in with the same attention and care we bring to our own neighborhood. If you do not see your area listed below, reach out and we will let you know if we serve your location.